Terms & Conditions

1. Introduction

1.1 These terms and conditions shall govern your use of our website, which also may includeour apps or other software (hereinafter referred to as “apps”) that you may interact withthrough your experience with Moltress Hospitality Private Limited (hereinafterinterchangeably referred to as “Moltress” or “MHPL” or “the Company”).

1.2 By using our website and/or apps, you accept these terms and conditions in full;accordingly, if you disagree with these terms and conditions or any part of these termsand conditions, you must not use our website and/or apps.

1.3 If you [register with our website and/or apps, submit any material to our website and/orapps or use any of our website and/or app services], we will ask you to expressly agreeto these terms and conditions.

1.4 Our website and/or app(s) uses cookies; by using our website and/or apps or agreeing tothese terms and conditions, you consent to our use of cookies in accordance with theterms of our [privacy policy].

2. License to use website and/or apps

2.1 You may be able to:(a) view pages from our website and/or apps in a web browser;(b) download pages from our website and/or apps for caching in a web browser;(c) print pages from our website and/or apps;(d) [stream audio and video files from our website and/or apps]; and(e) [use [our website and/or app services] by means of a web browser],

2.2 Except as expressly permitted by Section 2.1 or the other provisions of these terms andconditions, you must not download any material from our website and/or apps or saveany such material to your computer.

2.3 You may only use our website and/or apps for [your own personal and businesspurposes], and you must not use our website for any other purposes.

2.4 Except as expressly permitted by these terms and conditions, you must not edit orotherwise modify any material on our website and/or apps.

2.5 Unless you own or control the relevant rights in the material, you must not:

  • (a) republish material from our website and/or apps(including republication on another website and/or app)
  • (b) sell, rent or sub-license material from our website and/or apps;
  • (c) show any material from our website and/or apps in public;
  • (d) exploit material from our website and/or apps for a commercial purpose; or
  • (e) redistribute material from our website and/or apps.

2.6 Notwithstanding Section 2.5, you may redistribute our documents in print and electronicform to any person.

2.7 We reserve the right to restrict access to areas of our website and/or apps, or indeed ourwhole website and/or apps, at our discretion; you must not circumvent or bypass, orattempt to circumvent or bypass, any access restriction measures on our website and/orapps.

3. Acceptable use

3.1 You must not:

(a) use our website in any way or take any action that causes, or may cause, damage tothe website and/or apps or impairment of the performance, availability oraccessibility of the website and/or apps;

(b) use our website and/or apps in any way that is unlawful, illegal, fraudulent orharmful, or in connection with any unlawful, illegal, fraudulent or harmful purposeor activity;

(c) use our website and/or apps to copy, store, host, transmit, send, use, publish ordistribute any material which consists of (or is linked to) any spyware, computervirus, Trojan horse, worm, keystroke logger, rootkit or other malicious computersoftware;

(d) [conduct any systematic or automated data collection activities (including withoutlimitation scraping, data mining, data extraction and data harvesting) on or inrelation to our website and/or apps without our express written consent];

(e) access or otherwise interact with our website and/or apps using any robot, spideror other automated means, except for the purpose of search engine indexing;

(f) violate the directives set out in the robots.txt file for ourwebsite and/or apps; or

(g) use data collected from our website and/or apps for any direct marketing activity(including without limitation email marketing, SMS marketing, telemarketing anddirect mailing)

3.2 You must not use data collected from our website and/or apps to contact individuals,companies or other persons or entities.

3.3 You must ensure that all the information you supply to us through our website and/orapps, or in relation to our website and/or apps, is [true, accurate, current, complete andnon-misleading].

4. Registration and accounts

4.1 To be eligible for an individual account on our website and/or apps under this Section 4,you must be a bona fide individual and must agree to abide by MHPL’s Terms &Conditions

4.2 You may register for an account with our website and/or apps by completing andsubmitting the account registration form on our website and/or apps, and clicking on theverification link in the email that the website and/or apps will send to you or by anyother verification means as may be detailed on our website and/or apps.

4.3 You must not allow any other person to use your account to access the website and/orapps, nor must your use any other person’s account to access the website and/or apps,unless you have that person’s express permission to do so.

4.4 You must notify us in writing immediately if you become aware of any unauthorised useof your account.

5. User login details

5.1 If you register for an account with our website and/or apps, you must provide all detailsthat we require, and you will be asked to choose a password, which when used alongwith your registered mobile number or email address, will allow you access to your useraccount.

5.2 Your user ID must not be liable to mislead and must complywith the rules set out in this terms and condition; you must not use your account or userID for or in connection with the impersonation of any person.

5.3 You must keep your password confidential.

5.4 You must notify us in writing immediately if you become aware of any disclosure of yourpassword.

5.5 You are responsible for any activity on our website and/or apps arising out of any failureto keep your password confidential and may be held liable for any losses arising out ofsuch a failure.

6. Cancellation and suspension of account

6.1 We may:(a) [suspend your account];(b) [cancel your account]; and/or(c) [edit your account details], at any time in our sole discretion without notice orexplanation.

6.2 You may cancel your account on our website and/or apps using your account controlpanel on the website and/or apps.

7. Limited warranties

7.1 We do not warrant or represent:

(a) the completeness or accuracy of the information published on our website and/orapps;

(b) that the material on the website and/or apps is up to date; or

(c) that the website or any service on the website and/or apps will remain available.

7.2 We reserve the right to discontinue or alter any or all of our website and/or app services,and to stop publishing our website and/or apps, at any time in our sole discretionwithout notice or explanation; and save to the extent expressly provided otherwise inthese terms and conditions, you will not be entitled to any compensation or otherpayment upon the discontinuance or alteration of any websiteand/or app services, or if we stop publishing the website and/or apps.

7.3 To the maximum extent permitted by applicable law and subject to Section 7.1, weexclude all representations and warranties relating to the subject matter of these termsand conditions, our website and/or apps and the use of our website and/or apps.

8. Limitations and exclusions of liability

8.1 Nothing in these terms and conditions will:

(a) limit or exclude any liability for fraud or fraudulent misrepresentation;

(b) limit any liabilities in any way that is not permitted under applicable law; or

(c) exclude any liabilities that may not be excluded under applicable law.

8.2 The limitations and exclusions of liability set out in this Section 8 and elsewhere in theseterms and conditions:

(a) are subject to Section 8.1; and

(b) govern all liabilities arising under these terms and conditions or relating to thesubject matter of these terms and conditions, including liabilities arising in contract, in tort(including negligence) and for breach of statutory duty, except to the extent expresslyprovided otherwise in these terms and conditions.

8.3 To the extent that our website and/or apps and the information and services on ourwebsite and/or apps are provided free of charge, we will not be liable for any loss ordamage of any nature.

8.4 We will not be liable to you in respect of any losses arising out of any event or eventsbeyond our reasonable control.

8.5 We will not be liable to you in respect of any business losses, including (withoutlimitation) loss of or damage to profits, income, revenue, use, production, anticipatedsavings, business, contracts, commercial opportunities or goodwill.

8.6 We will not be liable to you in respect of any loss or corruption of any data, database orsoftware.

8.7 We will not be liable to you in respect of any special, indirect or consequential loss ordamage.

8.8 You accept that we have an interest in limiting the personalliability of our officers and employees and, having regard to that interest, youacknowledge that we are a limited liability entity; you agree that you will not bring anyclaim personally against our officers or employees in respect of any losses you suffer inconnection with the website or these terms and conditions (this will not, of course, limitor exclude the liability of the limited liability entity itself for the acts and omissions of ourofficers and employees).

9. Breaches of these terms and conditions

9.1 Without prejudice to our other rights under these terms and conditions, if you breachthese terms and conditions in any way, or if we reasonably suspect that you havebreached these terms and conditions in any way, we may:

(a) send you one or more formal warnings;

(b) temporarily suspend your access to our website and/or apps;

(c) permanently prohibit you from accessing our website and/or apps;

(d) block computers using your IP address from accessing our website and/or apps;

(e) contact any or all of your internet service providers and request that they blockyour access to our website and/or apps;

(f) commence legal action against you, whether for breach of contract or otherwise;and/or

(g) suspend or delete your account on our website and/or apps.

9.2 Where we suspend or prohibit or block your access to our website and/or apps or a partof our website and/or apps, you must not take any action to circumvent such suspensionor prohibition or blocking [(including without limitation [creating and/or using adifferent account])].

10. Variation

10.1 We may revise these terms and conditions from time to time.

10.2 The revised terms and conditions shall apply to the use of our website from the date ofpublication of the revised terms and conditions on the website and/or apps, and you hereby waive any right you may otherwise have to be notifiedof, or to consent to, revisions of these terms and conditions

10.3 If you have given your express agreement to these terms and conditions, we will ask foryour express agreement to any revision of these terms and conditions; and if you do notgive your express agreement to the revised terms and conditions within such period aswe may specify, we will disable or delete your account on the website and/or apps, andyou must stop using the website and/or apps.

11. Assignment

11.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with ourrights and/or obligations under these terms and conditions.

11.2 You may not without our prior written consent assign, transfer, sub-contract or otherwisedeal with any of your rights and/or obligations under these terms and conditions.

12. Severability

12.1 If a provision of these terms and conditions is determined by any court or othercompetent authority to be unlawful and/or unenforceable, the other provisions willcontinue in effect.

12.2 If any unlawful and/or unenforceable provision of these terms and conditions would belawful or enforceable if part of it were deleted, that part will be deemed to be deleted, andthe rest of the provision will continue in effect.

13. Third party rights

13.1 A contract under these terms and conditions is for our benefit and your benefit and is notintended to benefit or be enforceable by any third party.

13.2 The exercise of the parties' rights under a contract under these terms and conditions is notsubject to the consent of any third party.

14. Law and jurisdiction

14.1 These terms and conditions shall be governed by and construed in accordance with lawsof Union of India

14.2 Any disputes relating to these terms and conditions shall be subject to the exclusivejurisdiction of the courts in Chennai, India.

15. Arbitration Clause

15.1 In case of any dispute between us, we will try to settle the same among ourselves and ifthe same is not sorted out within 2 weeks then the dispute will be referred to the Singlemember arbitral tribunal to be appointed by us as per Arbitration and Conciliation Act,2013 and amendments made thereof. The language of arbitration will be in English andthe place of arbitration will be Chennai, Tamil Nadu, India.

16. Our details

16.1 This website and/or apps are owned and operated by Moltress Hospitality Private Limited

16.2 You can contact us by email at support@chaicup.co